terms and conditions

Isabellas-Closet

1. Overview

This website is operated by Isabellas-Closet. Throughout the site, the terms “we,” “us,” and “our” refer to Isabellas-Closet. We provide this website, including all information, tools, and services available through it, subject to your acceptance of these Terms & Conditions, along with any related policies and notices.

By accessing our website and/or purchasing from us, you engage in our services and agree to be bound by these Terms & Conditions (“Terms of Use”), including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including browsers, customers, merchants, and content contributors.

Please read these Terms carefully. If you do not agree with all conditions stated herein, you may not access or use our services. Any new features or tools added to the website will also be subject to these Terms.

We reserve the right to update or modify these Terms at any time.


2. Online Store Terms

By using this website, you confirm that you are at least the legal age of majority in your place of residence, or that you have obtained consent to allow minors under your responsibility to use this site.

You may not use our products or services for unlawful purposes, nor violate any applicable laws while using the website.

Any transmission of malicious code, viruses, or harmful software is strictly prohibited. A violation of these Terms may result in immediate termination of access to our services.


3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Content you submit (excluding payment information) may be transmitted unencrypted across various networks and adjusted to meet technical requirements. Payment details are always encrypted during transmission.

You may not copy, sell, resell, or exploit any portion of the service without our prior written consent. Section titles are included for convenience only and do not limit the scope of these Terms.


4. Accuracy of Information

We are not responsible if information on this website is inaccurate, incomplete, or outdated. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to update or change website content at any time without obligation to notify users.


5. Changes to Products, Services, and Pricing

Prices and availability of products are subject to change without notice. We may modify, suspend, or discontinue any service or product at any time without liability.

The display of products in our online shop does not constitute a legally binding offer. A purchase is considered an offer by the customer and is accepted only once confirmed by us.

Statutory warranty rights remain unaffected.


6. Products & Delivery

Some products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return Policy.

We strive to accurately display product colors and images but cannot guarantee exact representation on all devices.

All products are shipped directly from our international suppliers. Any customs duties, import taxes, or additional charges are the responsibility of the customer.


7. Billing & Account Information

We reserve the right to limit or cancel orders at our discretion, including those appearing to be placed by resellers or distributors.

You agree to provide accurate and current account and payment information and to update it promptly when necessary.

For return-related matters, please refer to our Return Policy.


8. Optional Third-Party Tools

We may provide access to third-party tools over which we have no control. These tools are provided “as is” without warranties or guarantees. Use of such tools is at your own risk and subject to the third party’s terms.


9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Any transactions or interactions with third parties are solely between you and the third party.


10. User Submissions & Feedback

Any comments, ideas, suggestions, or submissions you provide may be used by us without restriction or compensation.

You agree that your submissions will not violate the rights of third parties or contain unlawful, offensive, or harmful content. You are solely responsible for the accuracy and legality of your submissions.


11. Personal Information

The submission of personal data through our store is governed by our Privacy Policy.


12. Errors & Omissions

Occasionally, errors or inaccuracies may appear relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and cancel orders if necessary.


13. Prohibited Uses

You may not use the website or its content to:

  • Engage in unlawful activities

  • Violate intellectual property rights

  • Harass, abuse, discriminate, or defame others

  • Submit false or misleading information

  • Upload malicious software

  • Collect personal data without consent

  • Circumvent security features

Violation may result in termination of access.


14. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided “as is” and “as available,” without warranties of any kind.

We do not guarantee uninterrupted or error-free service. Use of the website is at your own risk. To the fullest extent permitted by law, Isabellas-Closet shall not be liable for any indirect, incidental, or consequential damages.


15. Indemnification

You agree to indemnify and hold harmless Isabellas-Closet, including its affiliates, employees, and partners, from any claims arising from your violation of these Terms or applicable laws.


16. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.


17. Termination

These Terms remain effective unless terminated by you or by us. We may suspend or terminate access without notice if these Terms are violated.


18. Entire Agreement

These Terms, along with all referenced policies, constitute the entire agreement between you and Isabellas-Closet and supersede prior agreements or communications.


19. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands.


20. Refused or Unclaimed Packages

If a delivery is refused or not collected, the package will be returned to our warehouse. A $25 fee will be deducted from any refund to cover processing and shipping costs.


21. Updates to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of the updated Terms.


22. Contact Information

For questions regarding these Terms & Conditions, please contact:

info@isabellas-closet.com