privacy policy

Privacy Policy

This Privacy Policy applies to the services provided by Isabella-Closet, located at [your Canadian business address], and reachable via info@isabella-closet.com.We highly value the privacy of our customers and are committed to handling any personal information you provide with the utmost care and confidentiality.

Information We Collect

We may collect personal information that you provide when placing an order, creating an account, or interacting with our website, including:

  • Full name

  • Address information

  • Email address

  • Phone number

  • Payment details

  • IP address and device information

  • Website activity and browsing behavior

This information helps us deliver a smooth, secure, and personalized shopping experience.

Purpose of Data Processing

Your information is used for the following purposes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Sending updates, offers, and relevant information

  • Improving our services, products, and website experience

We ensure that any data we use is strictly necessary for these purposes.

Sharing Your Data with Third Parties

We only share your information with third parties when necessary to provide our services, including:

  • Payment providers

  • Shipping and logistics companies

Your data may also be shared if required by law. We never sell your personal information to marketing companies or unrelated third parties.

Data Retention

We do not keep your personal information longer than necessary for the purposes it was collected or than required by law. Once your information is no longer needed, it will be securely deleted.

Cookies

Our website uses cookies to enhance functionality, analyze browsing behavior, and support marketing efforts. You can manage your cookie preferences through your browser settings at any time.

Your Rights

You have the following rights regarding your personal information:

  • Access and review the data we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your personal information

  • Object to the processing of your data

  • Request data portability

To exercise any of these rights, please contact us at: info@isabella-closet.com.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at: