shipping policy

Shipping and Delivery Policy

At Isabella-Closet, we strive to deliver your order as quickly and accurately as possible. This document outlines our shipping and delivery policies to ensure transparency and a smooth shopping experience.

Processing Time

All orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking information so you can monitor your package every step of the way.

Delivery Time

  • The average delivery time is 7 to 13 business days, depending on your location.

  • Please note that delivery may be delayed during peak seasons or due to customs processing.

  • Items are shipped directly from our international supplier, which may be located in China.

Shipping Method and Origin

  • All orders are shipped directly from our trusted international supplier.

  • Depending on your country of delivery, customs duties or import taxes may apply. Customers are responsible for any additional fees incurred.

Shipping Costs

  • Shipping fees are calculated and displayed at checkout.

  • Fees depend on the weight of your order, delivery location, and selected shipping method.

Responsibility During Shipping

  • If tracking information indicates that your package has been delivered, the responsibility lies with the customer.

  • Please ensure that your delivery address is accurate. Any errors must be reported within 24 hours of placing your order.

Contact Information

For any questions or assistance regarding shipping and delivery, please contact us at: